Welcome to Macro Holidays. By accessing or using our website and travel-related services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.

1. Acceptance of Terms

By using this website, submitting an enquiry, making a booking, or using any of our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

2. Services

Macro Holidays provides travel-related services, including but not limited to:

• Domestic Tour Packages

• International Tour Packages

• Honeymoon Packages

• Group Tours

• Corporate Travel

• Visa Assistance

• Hotel Bookings

• Flight Bookings

• Travel Insurance (where applicable)

• Customized Holiday Packages

All services are subject to availability and confirmation.

3. Booking Policy

• A booking is confirmed only after receipt of the required payment and written confirmation from Macro Holidays.

• Prices are subject to change until the booking is confirmed.

• Customers must provide accurate personal and travel information.

• Incorrect information may result in delays, additional charges, or cancellation.

4. Payments

• Payment schedules will be communicated at the time of booking.

• Full payment must be received before travel unless otherwise agreed in writing.

• Failure to complete payment may result in cancellation of the booking.

• Applicable taxes and government charges may be added to the final invoice.

5. Pricing

Package prices may change due to factors beyond our control, including:

• Airline fare changes

• Currency exchange fluctuations

• Government taxes

• Fuel surcharges

• Hotel rate revisions

• Changes by third-party suppliers

Any applicable increase will be communicated before final confirmation whenever possible.

6. Cancellation and Refund Policy

• Cancellation requests must be submitted in writing via email.

• Cancellation charges may apply depending on the airline, hotel, destination, supplier, or package booked.

• Refunds, where applicable, will be processed after receiving refunds from the respective suppliers.

• Processing times for refunds may vary depending on the payment method and supplier policies.

7. Changes to Bookings

Requests for changes to confirmed bookings are subject to availability and may incur additional charges imposed by airlines, hotels, or other service providers.

8. Passport, Visa & Travel Documents

• Travelers are responsible for ensuring they possess valid passports, visas, permits, vaccination certificates, and any other required travel documents.

• Visa approval is solely at the discretion of the respective embassy or immigration authority.

• Macro Holidays acts only as a facilitator for visa processing and does not guarantee visa approval.

9. Travel Insurance

Travel insurance is strongly recommended for all travelers. Coverage and claims are governed by the terms of the insurance provider.

10. Customer Responsibilities

Customers are responsible for:

• Providing accurate information.

• Arriving at airports, stations, or departure points on time.

• Complying with immigration, customs, airline, hotel, and local regulations.

• Maintaining valid travel documents throughout the journey.

11. Limitation of Liability

Macro Holidays acts as an intermediary between travelers and third-party service providers, including airlines, hotels, transport operators, and visa agencies.

We are not responsible for:

• Flight delays or cancellations

• Airline schedule changes

• Hotel overbooking

• Weather conditions

• Natural disasters

• Political unrest

• Strikes

• Government restrictions

• Loss, theft, or damage to personal belongings

• Injuries or accidents caused by third-party service providers

Our liability, if any, shall be limited to the amount paid by the customer for the affected service, to the extent permitted by applicable law.

12. Force Majeure

Macro Holidays shall not be liable for any failure or delay in providing services due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, war, terrorism, civil unrest, government actions, transportation disruptions, or other unforeseen events.

13. Intellectual Property

All content on this website, including text, images, graphics, logos, videos, trademarks, and designs, is the property of Macro Holidays or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.

14. Website Usage

Users agree not to:

• Use the website for unlawful purposes.

• Attempt unauthorized access to the website or its systems.

• Upload malicious software or harmful code.

• Interfere with the website’s operation or security.

15. Third-Party Links

Our website may contain links to third-party websites. Macro Holidays is not responsible for the content, policies, or practices of these external websites.

16. Privacy

Your use of this website is also governed by our Privacy Policy. By using our services, you consent to the collection and use of information as described in that policy.

17. Changes to These Terms

Macro Holidays reserves the right to modify these Terms & Conditions at any time. Updated versions will be published on this page with the revised effective date.

18. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of our website or services shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Macro Holidays

Website: https://macroholidays.com/

Email: macroholidayssurat@gmail.com

Phone: +91 90996 62172

Address: Udhna Shopping Centre, SHOP NO 22, NAVJIVAN, A, NEAR Ring Rd, Opp. NIRMAL CHILDREN HOSPITAL, Surat, Gujarat 395002